We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website cleartraced.com and our SaaS platform.
Information We Collect
We may collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from you when you visit our Website and use our services.
Personal Information:
For subscribed customers, we collect basic personal information such as your name, email address, and optionally a profile picture. We do not collect other personal data and do not share your information with any third party.
Non-Personal Information:
We may collect technical information, such as your IP address, browser type, and device type, and information collected through cookies. For more details, see our Cookie Policy.
Platform Data Usage
When using our SaaS platform, we collect and process personal data, including account information and usage statistics. This data is used to provide our services, enhance functionality, and ensure legal compliance.
You retain full control over your data and may request its deletion at any time by contacting us at info@cleartraced.com. Data will be permanently deleted within one year after the end of our collaboration unless you request earlier deletion.
How We Use Your Information
- Providing and improving our services
- Communicating with you about updates and relevant information
- Personalizing your experience on our Website and platform
- Analyzing usage patterns to enhance performance
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We do not share your personal information except as necessary to operate our platform or comply with legal obligations.
Your Rights
Under GDPR, you have the right to:
- Access, update, or delete your personal information
- Opt out of receiving promotional emails from us
- Set your browser to refuse cookies
- Lodge a complaint with a supervisory authority
Data Retention and Deletion
We retain your personal information for the duration of your subscription. After the end of our collaboration, your data will be deleted within one year unless you request earlier deletion. Contact us at info@cleartraced.com.
Security
We implement strict security measures, including encryption and secure access protocols, to protect your personal data. In case of any data breach, we will notify you promptly and take all necessary measures to mitigate the impact.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
Questions? Contact us at info@cleartraced.com.